Privacy-first feedback
with AI-powered intake
Capture what matters from your users without compromising their privacy. AI-powered intake interviews turn complaints into actionable reports.
Everything you need to collect better feedback
From capture to action, privacy-first all the way
AI Intake Interview
Max 6 questions. One at a time. Produces structured reports in under 90 seconds. No chatbot nonsense.
Privacy by Design
Local capture first. User preview before send. One-click redaction. No fingerprinting. No cookies without consent.
Rich Diagnostics
Browser info, console errors, network failures, performance metrics. All captured with explicit consent.
Team Collaboration
Invite your team with role-based access. Owner, admin, member, or viewer. Everyone sees what they need.
Delivery Destinations
Send reports to email or webhook. Filter by category or severity. Integrations coming soon.
Multi-Language
Dashboard and SDK in English and Norwegian. More languages coming based on demand.
Three steps to better feedback
From embed to actionable report
Embed the SDK
Add one script tag. Configure via dashboard. Under 50KB gzipped.
Users give feedback
AI guides them through a structured interview. Preview before sending.
Review and act
Get structured reports with AI summaries. Export or send to your tools.
User tried to reset password but submit button did nothing. Suggested: Add loading state and error messages.
Simple, transparent pricing
Start free, upgrade when you need more
Free
Perfect for trying out SoftReply
- 1 site
- 100 feedback reports/month
- AI intake interview
- Consent banners
- Email destination
Pro
For growing teams
- Unlimited sites
- Unlimited feedback
- 5 team members
- Webhook destinations
- CSV/JSON export
- Priority support
Enterprise
For large organizations
- Everything in Pro
- Unlimited team members
- SSO/SAML
- Custom integrations
- SLA guarantee
- Dedicated support